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Overall, Lowe’s Pro Desk seems like an irresistible offer for business owners, whether small or medium-sized. But Lowe’s isn’t the only fish in the sea, and Home Depot has done a great job casting its own net into these waters. Lowe’s can support your business at multiple jobs anywhere across the country with nationwide business support programs.
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Home Depot Pro Desk exclusive brands
Since the Lowe’s card links with American Express, having one entitles you to all the benefits Amex cardholders also have, a benefit the Home Depot Credit line doesn’t have. This includes receiving cash back at restaurants, gas stations, and other select retailers. The Lowe’s Pro Credit Card is a premium solution for contractors with a host of savings and features you’ll find helpful. Get access to content crafted specifically for your industry and business type.
However, the service desk is more strategic and takes both service requests as well as incidents into consideration. First are the ones who argue that help desks and service desks are completely similar in their function. However, there are also those who would bet their life that there are stark differences between the two. Business owners who work with Lowe’s can count on receiving a lot of support from the company. Pro Desk comes with a suite of vital business tools that can help you organize and manage your projects on a day-to-day and week-by-week basis, as well as track invoices and employee payment schedules. Lowe’s Pro is also prepared to scale with your business as you grow.
What is better: Home Depot or Lowes?
Both companies are priced competitively and help contractors like you drive business by saving time and money. If you own a home building or remodeling company, our favorite choice has to be Floor & Decor Rewards. Not only do they specialize in the design services that you’re looking for, but their hands-on touch to business is something your business can’t go without. You can earn $1 for every dollar spent up to $3,000 and $3 for every dollar spent over $3,000. You can also show your customer’s receipts for rewards and get discounted rates on business and marketing tools.
The truth is that despite the differences, the end goal of both remains the same – to improve the ‘end-user support experience’. The Bronze tier comes with a 10% discount at $2,000 in bulk purchases, whereas the upper-level Gold tier gives 20% off after you reach the $7,500 level. That means the more supplies you work through — a sign that your business isdoing well for itself— the more you’ll save on future supplies at Home Depot.
Home Depot Pro Desk business management tools
Specific products requested by the store based on customer needs can turn into market tests. For example, the store requested to carry brown pressure treated wood instead of the green they traditionally sold, and it took off. The store also tested the company’s Pro Desk POD setup, a checkout system to help pros get out of the store faster, before rolling it out to pro desks across the U.S. While you're deciding which program is best for your company, check out added incentive that Floor & Decor members receive when they sign up to use BuildBook in their business. Improve your productivity and save time and money while focusing on business growth.
Whether you stock up and keep a supply reserve at HQ, or buy in bulk to complete a construction phase, lower estimates on raw materials mean a higher profit margin for your business. On the other hand, if you’re looking for a rewards system where you can earn perks even faster, Home Depot’s Pro Xtra could be what you’re looking for. Go for vendors who offer 24×7 support to their clients via multiple communication channels. If a vendor is only available via email, your team will never get the right solution at the right time.
However, a service desk not only manages break-fix but also helps your business cater to all requests for news services or information. For example, a staff member can request a new laptop or printer for office work. In this blog, we will explore the definitions of help desk software and service desk, understand the benefits they bring to the table, and finally discuss the major differences between them. We will also explore some best practices for choosing your help desk/service desk tool. Home Depot Pro caters to businesses of all sizes, letting you track your expenses item by item by using the built-in Home Depot Pro dashboard. Over time, the dashboard will learn more about your preferences and needs to deliver personalized recommendations for new products and discounts.
To stand out from other stores, the Pro Store team originally had tan aprons, but of course they got too dirty. The only color that could handle the work of the pro team was a black apron they designed themselves. Just scan your Virtual ID before you checkout in store or online to earn your perks. Pro Xtra is an exclusive loyalty program for Pros where you can earn perks four times faster. Every $1 you spend moves you $4 closer to unlocking additional perks.
Home Depot has a smaller selection of vendors than Lowe’s, but that’s because it focuses on quality rather than quantity. The vendors and suppliers Home Depot boasts tend to be some of the highest-rated in their respective industries, whether in lumber, painting, or something else. New business owners who are just breaking into their respective industries can shop comfortably at Home Depot, knowing its selection is premium quality. As their Pro system begins to recognize you and your most frequently purchased items, it will also start putting together quick order lists on the front page of your app screen. Instead of constantly searching again and again for the same tools, you can quickly purchase the same order and have it ready for you when you get to the store.
Numbers don’t lie—Home Depot secures 25% more pros than Lowes with 1 million members. Service pros perform complex jobs, and Home Depot gives you the best services and rewards. At the end of the day, reducing your bulk purchasing comes down to your industry and brand preference. A few dollars off may be enticing, but sacrificing performance is not worth the hit to your reputation. Home Depot Pro Xtra is a loyalty program for pros with exclusives and members-only benefits specific to your industry. Create an account and check a box to automatically enroll in the Pro Xtra loyalty program, which includes additional exclusive member benefits and savings.
Today’s post takes a look at Home Depot vs. Lowe’s Pro Desk and compares the perks of each account. Once you learn the difference between these two programs, you’ll have a better idea of where you should shop—and how you can save. Unlike a typical store’s DIY customer, most pro customers come in knowing exactly what they need. But, Lance in the plumbing department says he still gets people who need help solving project problems every day. Welcome to The Home Depot’s Pro Store, a one-of-a-kind store outside of San Francisco dedicated solely to the needs of home improvement professionals.
At this top tier, you’re also eligible for bonus points and entered to win All-Pro Prizes. Simply assemble your project list and organize a bid and delivery with Home Depot. Now, it is true that with every new tool comes a learning curve. However, the more intuitive the user interface , the less time it will take for agents to feel confident resolving user issues and requests. Complete on-site projects and never miss a sale by using rental tools as a backup plan. In a private Facebook group we manage for home service companies, an owner of an HVAC company asked other HVAC owners what advice they would give themselves when they just started out.
Which one is the best for your business?
Not only does Floor and Decor partner with major brands like Rubi and Miracle Sealant’s Company, but they also have Pro education trainings in-store and online. Lowe’s also helps with additional services such as MSDS searches, E-Procurement, and tool rentals. At the platinum level, Pros can earn 1.5% back which starts at $25,000, and three drinks or snacks per month.
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